## Platform Mechanics

### How does OptimizeGEO identify mentions of a brand in AI-generated content?

### Which AI engines and models does OptimizeGEO currently track?

### How often is the AI visibility data updated?

### Does OptimizeGEO provide multilingual or region-specific visibility tracking?

### Can I export my reports or integrate them into my analytics stack (e.g., GA4, Data Studio, Power BI)?

## Methodology Transparency

### How accurate is OptimizeGEO's citation detection?

### How do you handle hallucinated mentions (false AI references)?

### Does OptimizeGEO differentiate between organic and AI-assisted citations?

### How is a “visibility score” calculated?

## LLM & Content Intelligence

### LLM.txt applicability - which AI platforms is this applicable for?

### What kind of LLM queries/prompts are generating traffic to the client website?

### Does your Google Doc weekly report include structured prompts we can feed our content writing GPT that has instruction on keywords and structure?

### What Kind of Recommendations Will I Get from OptimizeGEO?

## Understanding Your Data

### What are branded and non-branded prompts?

### How do branded and non-branded prompts impact the analysis?

### How are competitors defined in OptimizeGEO?

### Can I see which brand is winning on each prompt?

### Can OptimizeGEO show who is winning overall visibility, beyond my defined competitors?

### Why does each brand have its own visibility percentage (and not a shared 100%)?

### How should I read the sentiment graph?

### When will recommendations and insights be available?

### Can I see absolute brand mention counts, not just percentages?

### Will I be able to see how often the prompts are actually searched?

## Use Cases & Strategy

### How can content or SEO teams use GEO insights to improve brand visibility?

### How can OptimizeGEO support PR and reputation management?

### What metrics should brands track to measure GEO success?

### How can GEO insights feed into knowledge graphs or structured data strategies?

## Privacy & Compliance

### How is client data stored and protected?

### Does OptimizeGEO share or train on client data?

### Where are your servers located and who has access?

## Pricing & Customization

### Can clients customize dashboards or KPIs?

### Do plans include limits on the number of brands/domains tracked?

### Can agencies white-label OptimizeGEO for their clients?

## Troubleshooting

### My brand doesn't appear in AI results what could be wrong?

### My citation data looks inconsistent how do I validate it?

### Why do my visibility scores fluctuate?